突然调整！淘宝有新变化！
<!----><style type="text/css">html{font-size:375%}</style><link href="https://pics.app.cnyw.net/static/publish/css/style.css?v=20240712" rel="stylesheet" position="1" data-qf-origin="/static/publish/css/style.css?v=20240712"><!-- 付费贴--> <div class="preview_article "> <!----> <p class="empty_paragraph" style="margin-bottom: 0px; letter-spacing: 0.578px; text-wrap: wrap; outline: 0px; visibility: visible;"> </p><section style="margin-bottom: 0px; letter-spacing: 0.578px; text-wrap: wrap; outline: 0px; visibility: visible;"><section style="outline: 0px; visibility: visible;"><section style="outline: 0px; visibility: visible;"><section style="outline: 0px; visibility: visible;"><section style="outline: 0px; visibility: visible;"><section style="outline: 0px; visibility: visible;"><section style="outline: 0px; visibility: visible;"><section style="outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; background-color: #ffffff; height: 0px; overflow: hidden; visibility: visible;"></section></section></section></section></section></section></section></section><section><section><section><section><section style="outline: 0px; visibility: visible;"><section><section style="text-align: center; height: 0px; overflow: hidden;"></section></section></section></section></section></section><section><section><section><section><section><section style="text-wrap: wrap; text-align: center;"></section><section style="margin-right: 8px; margin-left: 8px;"><p style="text-indent: 2.125em;"><span style="font-size: 16px; letter-spacing: 1px;">电商平台主动优化“仅退款”政策。7月26日，<strong>淘宝宣布将优化“仅退款”策略，依据新版体验分提升商家售后自主权，对优质店铺减少或取消售后干预。相关策略将于8月9日正式实施。</strong></span></p></section><section style="margin-right: 8px; margin-left: 8px;"><p style="font-size: 16px; letter-spacing: 1px;"> </p></section><section style="margin-right: 8px; margin-left: 8px;"><p style="text-indent: 2.125em;"><span style="font-size: 16px; letter-spacing: 1px;">据悉，策略上线后，对店铺综合体验分≥4.8分的商家，平台不会通过旺旺主动介入、支持收货后的仅退款，而是鼓励商家先跟消费者协商。其他分段的商家，平台将依据体验分与行业性质，分别给予不同程度的自主处置权。体验分越高，商家处置权越大。</span></p></section><section style="margin-right: 8px; margin-left: 8px;"><p style="font-size: 16px; letter-spacing: 1px;"> </p></section><section style="margin-right: 8px; margin-left: 8px;"><span style="color: #0080ff;"><strong><span style="font-size: 16px; letter-spacing: 1px;">商家自主处置权与店铺体验分挂钩</span></strong></span></section><section style="margin-right: 8px; margin-left: 8px;"><p style="font-size: 16px; letter-spacing: 1px;"> </p></section><section style="margin-right: 8px; margin-left: 8px;"><p style="text-indent: 2.125em;"><span style="font-size: 16px; letter-spacing: 1px;">对于淘宝此次“仅退款”政策的优化，多位生鲜商家告诉记者，最关注的是平台对店铺综合体验分≥4.8分的商家，平台不会通过旺旺主动介入、支持收货后的仅退款，而是鼓励商家先跟消费者协商。</span></p></section><section style="margin-right: 8px; margin-left: 8px;"><p style="font-size: 16px; letter-spacing: 1px;"> </p></section><section style="margin-right: 8px; margin-left: 8px;"><p style="text-indent: 2.125em;"><span style="font-size: 16px; letter-spacing: 1px;">他告诉记者，以生鲜商品为例，部分用户不发货不退款，一发货就退款，商家不得不紧急召回商品。这意味着，商家不仅物流成本增加，还要承担生鲜产品坏包风险。</span></p></section><section style="margin-right: 8px; margin-left: 8px;"><p style="font-size: 16px; letter-spacing: 1px;"> </p></section><section style="margin-right: 8px; margin-left: 8px;"><p style="text-indent: 2.125em;"><span style="font-size: 16px; letter-spacing: 1px;">给予商家更多自主处置权的同时，淘宝还将提供多份售后服务方案供商家选择，引导商家持续优化售后服务，减少“仅退款”带来的纠纷及资损。此外，淘宝还优化了仅退款申诉环节。商家发起申诉后，平台会请第三方检测机构对商品进行抽检，若检测通过，平台将赔付损失给商家。</span></p></section></section></section></section></section></section></section><section style="margin-bottom: 0px; letter-spacing: 0.578px; text-wrap: wrap; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; background-color: #ffffff; visibility: visible;"><section style="outline: 0px; visibility: visible;"><section style="outline: 0px; visibility: visible;"><section style="outline: 0px; visibility: visible;"><section style="outline: 0px; visibility: visible;"><section style="outline: 0px; text-align: center; letter-spacing: 0.544px; caret-color: rgba(0, 0, 0, 0); visibility: visible; font-family: system-ui, -apple-system, BlinkMacSystemFont, Arial, sans-serif;"><section style="outline: 0px; visibility: visible;"><section style="outline: 0px;"><p style="outline: 0px; font-size: 16px; letter-spacing: 0.578px; text-align: left;"> </p><p style="outline: 0px; font-size: 16px; letter-spacing: 0.578px; text-align: left;"> </p><p style="outline: 0px; font-size: 16px; letter-spacing: 0.578px; text-align: left;"><span style="outline: 0px; letter-spacing: 0.54px; color: #888888; font-size: 12px; text-align: center; visibility: visible; font-family: -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;">来源 |</span><span style="outline: 0px; letter-spacing: 0.54px; color: #888888; font-size: 12px; text-align: center; visibility: visible; font-family: -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;"> </span><span style="outline: 0px; color: #888888; font-size: 12px; letter-spacing: 0.54px; text-align: center; font-family: -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;">南方都市报 N视频报道</span></p></section></section></section></section></section></section></section></section><p style="display: none;"> </p> <!----></div> pdd死垃圾 中式零元购 还有很多刷单的坑人商家怎么处理？急着用，下单后三天才显示等待揽收，然后再物流一两天都不更新，你问客服，答复就是在催一下，退款是秒退，但是耽误时间又影响心情。 路过看看
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